First Choice Home Health & Hospice Chooses OperaCare


Published: 1/1/0001

Soccoro, NM (October 16, 2017) – Utah-based provider First Choice Home Health & Hospice has selected OperaCare to perform OASIS assessments coupled with Live QA and Service Utilization Review activities during the SN visit while the nurse is in the home with the patient.  OperaCare uses technology to make live QA and interactive assessments possible in the home health space. This innovative process not only aligns closer with CMS’ expectations for compliance, but also improves revenue and payroll predictability, and eliminates documentation redundancies.

“This is phenomenal software! When you combine it with their live scribing process, it’s a game changer for home health companies,” exclaims Beau Sorensen, President of First Choice Home Health & Hospice. “It was hard to believe that their processes combined with the software could solve my major concerns: making my revenue predictable, preventing nurse burnout, and keeping pace with changing regulatory landscape. Yet within the first five episodes of care, we’ve already paid off our initial investment in the product. I even sat in with the live scribing process, and the response of our nurses has been nothing but positive. We are very excited to see how we will grow with OperaCare.”

“We are very excited to be working with Beau and his team at First Choice,” said Michael McGowan, Chief Executive Officer and Founder of OperaCare. “We’re acutely aware of how ineffective and inefficient the OASIS and QA processes of the past twenty years are. Facilitating the necessary changes required to succeed in the new home health payment models is like when the industry first shifted from paper to using Electronic Health Records (EHRs).  It takes an innovative agency like First Choice to realize that change in our industry is inevitable, and embrace what they see to be the only logical choice to manage these changes.  Evolution is mandatory to not only grow, but to survive. First Choice was one of the first agencies in the country to use electronic charting, and again they are pioneers in our industry embracing Interactive OASIS assessments and Live QA/Service utilization Review.  We are looking forward to helping them continue to grow and succeed.”

OperaCare is currently exhibiting at the National Association for Home Care & Hospice (NAHC) Annual Meeting and Exposition in Long Beach, CA. Those interested in finding out more can visit Booth #331 or contact sales@operacare.com. OperaCare and First Choice are currently writing and will be releasing a case study on how the product has helped their agency.

About First Choice Home Health & Hospice

Founded in 1996, First Choice Home Health & Hospice is an award winning post-acute care agency based in Orem, Utah. A CMS 5-star agency, First Choice is focused on giving patients incredible care from the comfort of their homes. For more information, please visit http://www.fchhh.com.

About OperaCare

OperaCare is the only software that automates and standardizes Home Health QA and Compliance. Reorganizing the Quality Assurance and Compliance activities from a reactive 1-2 day process, to a live QA process, pre-alerts your staff to toxic data patterns, and presents risk mitigation strategies that prevents the transmission of audit triggering data to CMS/MAC Claims review auditors.

The software automates the Service Utilization Review, the standard operating procedure of hospitals and other primary care settings. It also standardizes the documentation of the OASIS Assessment, a form of documentation that is notorious for subjectivity and open for what the CMS deem as fraud, waste and abuse. Led by an experienced State/OASIS Coordinator the company's mission is to protect HHA provider revenues, enhance business growth and increase financial stability. For more information please visit www.operacare.com or for a demo please contact sales@operacare.com.

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